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How to add Pick-up and drop-off places

This article will explain how to add pick-up and drop off places, add city code, and map coordinates.

 

What are pick-up places?​

Pick-up places are the different locations that sellers offer pick-up services from. If your experiences includes pick-up, you can add pick-up places to your products which let your customer know where they can be picked up from.

 

How to add pick-up places​

Enter Pick-up places in the search bar or navigate through the left menu to Settings > Product extensions > Pick-up places or click Pick-up places.

  • You can add individual pick-up places manually by clicking the button Create Pick-up place located at the right-hand corner.
  • You can also import a list of pick-up places from an Excel spreadsheet by selecting the Import from file button.

The pick-up places site highlighting the create pick-up place button

 

Create a Pick-up place manually​

  • Add a title, type and the address of your pick-up. You can add your pick-up manually if it doesn't show up automatically when you start typing the address.
    • Type of the pick-up place will generate different optional questions for the customers in the checkout
      • Airport (as pick-up):
        • Flight Number?
        • Estimated time of arrival?
      • Airport (as drop-off):
        • Which airline?
        • Which terminal?
      • Hotel or accommodation (as pick-up):
        • Room number?
      • Hotel or accommodation (as drop-off), Port, Station & Other generate no questions.
  • A blue pin will be dropped on the map once the address has been typed in. You can drag the pin to an accurate location if needed.

✴️ Note: You can also add labels on this page. Adding labels to your pick-up place helps you filter them in place groups (You can include or exclude specific labels). This is a very useful feature when you have many pick-up locations.

  • Click Submit button at the bottom right once you've completed the form.

The edit pick-up places pop-up

 

Import Pick-up places from file​

You can download the file you need for importing your pick-up locations by hitting the Import from file button. Once you've filled it in, select Choose file to upload the file and remember to save your changes.

The pick-up places import site highlighting the download template button