What is a booking channel?

A booking channel is an online sales channel that tracks where your online bookings are coming from. Usually, it will be your company's website.

When you sign up for Bokun, you are asked for you company's website. This URL will be one of your booking channels in Bokun. The other booking channel that is automatically created for you is your internal bookings channel. This channel is for all bookings made directly on Bokun by you or a member of your team.

Where do I find my booking channels?

Navigate to the gear icon in the top right corner and select "Booking Channels." This is where you will find all your booking channels.


When do I need to create new booking channels?

When working with affiliate sellers, you might create a booking engine for them to add to their website. In this case, you would need to add your affiliate's website to your booking channels in Bokun.

Here is an example: a hotel wants to sell your products on its website by allowing travelers to book on the hotel website directly. To separate the bookings that come in from your website from the bookings that come through the hotel's website you can add them as an affiliate and create a booking channel.

How do I create a booking channel?

  1. To create a booking channel select the Cog wheel in top right corner then you select “Booking channel” from the side bar:

2. Click on “Add” up in the right hand corner of the screen to create a new booking channel. 

3. Then, type in the name of the booking channel. It is a good idea to use a descriptive name, like the name of the website, so you can differentiate between your booking channels.

4. Finally, select the information you want to get from the customer in the booking process. Then press "Save."

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