What are booking questions?
Booking questions are customizable questions that you can create for each experience. Booking questions gather customer information during the booking process.
How to add booking questions:
- Go to the experince you want to set up
- Go to Booking in Product settings> Questions
- Click on add booking questions
4. Create a question
In this image above, we asked, "Do you have any dietary restrictiosns?"
You can customize your questions to fit your needs!
Booking Question Settings:
Questions: the question you wat to ask the customer
This question asks for personal data: Check this box if you are asking the customer for personal data
Answer is required: check this box, if you want this question be required
Help Text: add a short description to help clarify the question
Type of Answer: choose how the customer should answer
Default value: if the customer does not answer the question, select a value that will be added instead
When to ask the question: Choose if the question is per person, per extra or per booking.
Ask when certain pricing categories are booked: Select if the question should only be asked when certain pricing categories are booked. For example, Driving license number only for adults.
Ask when certain rates are booked: Select if the question should only be asked when certain rates are booked. For example, when a group rate is being booked
Ask when certain extras are booked: Select if the question should only be asked when certain Extras are booked. For example: only ask if the extra for a meal is booked
Then remember to save.