What are booking questions?

Booking questions are customizable questions that you can create for each experience. Booking questions gather customer information during the booking process.

How to add booking questions:

  1. Go to the experince you want to set up
  2. Go to Booking in Product settings> Questions
  3. Click on add  booking questions

4. Create a question
In this image above, we asked, "Do you have any dietary restrictiosns?"
You can customize your questions to fit your needs!

Booking Question Settings:

Questions: the question you wat to ask the customer
This question asks for personal data: Check this box if you are asking the customer for personal data
Answer is required: check this box, if you want this question be required
Help Text: add a short description to help clarify the question
Type of Answer: choose how the customer should answer
Default value: if the customer does not answer the question, select a value that will be added instead  
When to ask the question: Choose if the question is per person, per extra or per booking.
Ask when certain pricing categories are booked: Select if the question should only be asked when certain pricing categories are booked. For example, Driving license number only for adults.
Ask when certain rates are booked: Select if the question should only be asked when certain rates are booked. For example, when a group rate is being booked
Ask when certain extras are booked: Select if the question should only be asked when certain Extras are booked. For example: only ask if the extra for a meal is booked

Then remember to save.

How will it look to the customer?

Here is an example of how the booking questions will appear in the Checkout step of the booking process: 

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