Bookings

All about booking management: changes, cancellation, refunds, re-booking, invoices, bookings, and day to day stuff.

Ásthildur Skúladóttir avatar Völundur Jónsson avatar Arndís Halldórsdóttir avatar +4
38 articles in this collection
Written by Ásthildur Skúladóttir, Völundur Jónsson, Arndís Halldórsdóttir and 4 others

Add a book now button on your Facebook page

Drive more online bookings directly on your website by adding a Book Now button to your Facebook Page
Elizabeth Kelly avatar
Written by Elizabeth Kelly
Updated over a week ago

Booking calendar

Overview of all your departures in one place. Make changes and assign resources with ease.
Bryndís Hafliðadóttir avatar
Written by Bryndís Hafliðadóttir
Updated over a week ago

Booking conversations

A conversation thread on bookings where seller and supplier can communicate in a chat
Ásthildur Skúladóttir avatar
Written by Ásthildur Skúladóttir
Updated over a week ago

Experience booking feed

Shows created/new, modified, and cancelled bookings for selected date range.
Ásthildur Skúladóttir avatar
Written by Ásthildur Skúladóttir
Updated over a week ago

Experience dashboard

This article explains what the Experience Dashboard is and how to use it
Bryndís Hafliðadóttir avatar
Written by Bryndís Hafliðadóttir
Updated over a week ago

Gather customer information during booking process

How to gather important information from your customers during the booking process
Völundur Jónsson avatar
Written by Völundur Jónsson
Updated over a week ago

How to connect Bókun to Google Calendar - rebooked bookings (Part 2)

Update Google Calendar when you need to make changes to a customers booking
Michael Simms avatar
Written by Michael Simms
Updated over a week ago

How to connect Google Calendar to Bókun (Part 1)

Connect Google Calendar and Bokun together to see new bookings in your calendar as soon as they are made.
Michael Simms avatar
Written by Michael Simms
Updated over a week ago

How to connect Bókun to Google Calendar- canceled bookings (Part 3)

Update your Google Calendar when bookings are canceled by your customers
Michael Simms avatar
Written by Michael Simms
Updated over a week ago

How to create private tours for groups

Ásthildur Skúladóttir avatar
Written by Ásthildur Skúladóttir
Updated over a week ago

How to enable customised bookings

This article explains how to enable customized bookings for experience products
Bryndís Hafliðadóttir avatar
Written by Bryndís Hafliðadóttir
Updated over a week ago

How to refund your customer directly through Bókun

Refunding a payment is a routine job for all travel companies. This is how you refund directly to your customers card in Bókun.
Ásthildur Skúladóttir avatar
Written by Ásthildur Skúladóttir
Updated over a week ago

How to send a manual email to your customers

Send a manual email to your customers with personalised information, updates, etc.
Bryndís Hafliðadóttir avatar
Written by Bryndís Hafliðadóttir
Updated over a week ago

Import bookings

Import all your bookings and update them in bulk with an excel spreadsheet
Arndís Halldórsdóttir avatar
Written by Arndís Halldórsdóttir
Updated over a week ago

On request bookings

Manually confirm your bookings when you receive them. How to set up and confirm.
Ásthildur Skúladóttir avatar
Written by Ásthildur Skúladóttir
Updated over a week ago

Traveler-protected email addresses for Viator customers

Email travelers with just one click from the Bokun sales feed
Bryndís Hafliðadóttir avatar
Written by Bryndís Hafliðadóttir
Updated over a week ago

Traveler self-service cancellation

Allow your customers to cancel their bookings themselves
Bryndís Hafliðadóttir avatar
Written by Bryndís Hafliðadóttir
Updated over a week ago