To enter your settings page, click on the gear icon in top right hand corner of your screen and and select “Settings”.

You can edit the following information:

Company Information 

Subdomain: The subdomain is used to build your login URL. Please note that if you change the subdomain, you have to log on to the new subdomain and let your colleagues know of the changes you've made so they can login at the same URL.

Your log in URL will be something like:

Default Marketplace Terms: This is where you can choose which Terms & Conditions are your default ones. 

WYSIWYG editor: Check this box to have HTML text editor bar on text fields in Bokun.

Logo: Upload your company logo. The logo will appear on the customer confirmation ticket and on your Bokun Marketplace profile. 

Logo style: here you can change the size of the logo on the customer ticket if it is e.g. to large. you can write e.g. W:55 to change the width of the logo.
In most cases you can leave this field empty.

Content Languages 

This is where you can add the languages you would like to translate your content into. Content applies to your product and service descriptions. If you would like to publish a booking engine on your website in other languages than English, click on "Add" next to your chosen language/languages.

Ticket settings

Message on order summary: If you want to add a message to the e-mail and invoice that gets sent to your customer at the time of booking, you do so here.

Show prices: Check this box to show the prices of the products on the customer ticket. Note, the prices will always be on the invoice the customer receives with his ticket.

Show invoice ID on ticket: Check this box to show the invoice ID on the ticket. 

Show booking agent on ticket: If applicable, check this box if  you would like the name of the booking agent to appear on the tickets. 

Show payments on customer invoice: Check this box if you would like to show payment on the customer invoice.

Invoice settings

Show seller company info: Check this box if you want to share this information.

Currency exchange rates provider: Select the currency exchange rates provider you prefer to use from the drop down menu.


E-mail addresses for notifications: Add the email address/addresses that you would like your booking notifications to be sent to. 

Booking notifications: Check this box if you do not want to receive notifications by e-mail when you manually create a booking in the back-end of Bokun using Book: Experiences and Booking Desk.

Mail settings

Sender email: The e-mail your customers will receive their booking notifications from. 

Sender name: The name of the sender your customers will receive their booking notifications from, i.e. your company name.

Mailchimp API key: If you are using Mailchimp to allow your customers to sign up for a mailing list, you can integrate Bokun and Mailchimp by adding your Mailchimp API key. What this integration does is to allow you to invite your customers to sign up for a mailing list in the online booking process. When your customers check a box to join your mailing list, their information will be automatically moved to your Mailchimp mailing list.

Barcode Settings 

Select the barcode format to publish on your customer ticket. By default, QR codes are published on the tickets. However, if you have a scanner system in place, which reads different type of barcodes, you can select a different barcode from the dropdown menu.

Agents Settings 

Offline contracts: You can offer your agents both online and offline contracts. Online contracts are the default contracts in Bokun and are the contracts that are used in case you give your booking agent a login to book their own products. If the agent e-mails or calls you to book, rather than using their login, you can add them to the booking and select whether you would like to use online or offline contract.

Check this box if you would like to have the option of offering offline contracts as well as online contract. 

Show price on tickets: Check this box to show prices on the ticket that the agent can print out/e-mail to their customer.

Product Distribution settings

If you are using product distribution, this section lets you define which distribution to add to your Marketplace and Booking Agents.

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