Your customers can have three different payment options in the online booking process.

  • Full payment (via payment provider)
  • Deposit payment (% of full price)
  • Pay on arrival (no online payment)

You can offer only one option or you can offer all three options to your customer. That way, you allow them to choose in the booking process what is best for them.

Please note: Bókun does not offer the option to charge the remaining amount.

How do I configure different payment options?

Payment options are set per booking channel. A booking channel is an online sales channel that tracks where your online bookings are coming from. Usually, it will be your company's website. Learn more about booking channels.

1. Click Widgets > Booking channels In widget open the settings for your checkout widget, by selecting its name:

2. Click the booking channel you want to edit in the list.
3. Click Payment methods in the left-hand side panel and choose Allow additional payment methods if you'd like to allow your customers to make deposit payments and pay on arrival. Click Continue.

4. Adjust the settings as you'd like for Full payments, Deposits and Pay on Arrival in the left-hand side panel.

The settings you can adjust are:

  1. Discount for each payment method.
    You can define percentage discount like 10% discount for full payments.
  2. Minimum days before booking.
    How many days before departure is this payment option available, e.g. deposit is available until 30 days before departure.
  3. Discount is percentage.
    Defines if the discount is a % or a fixed amount.
    Percentage discount is recommended.

When you have adjusted the settings as you would like, click Save & continue.

What next? How do I start accepting deposits and pay on arrival payments on my website?

The next step is to add the booking engine to your website and check out how it works. Here you have information on how you can add a booking engine to your website.

Did this answer your question?