How do I add a payment method to my Bókun account?
To add your credit card details, click Settings in the bottom left corner and click Account & Billing.
Click Update payment method.
Add your credit-card information and click Confirm.
We recommend you add more than one credit-card as a payment method. Click Advanced to add more than one credit-cards.
Note: Your payment information is processed and stored by Braintree - our PCI certified payment provider. All communication between Bókun and Braintree are encrypted and secure.
How does Bókun charge my card?
Bókun charges in USD. When bookings are made in EUR or any other currency, we convert the subscription and margin (1,5%) to USD using the official bank rate. When we then charge the service fee, we charge the value in USD and the card issuer converts home currency into USD, so any extra fees are dependent on the issuer bank.
What if I have problems with my payment?
If you’ve got any problems related to your credit-card or your invoices, you can find some troubleshooting tips here.