Availability is the minimum and maximum capacity of passengers you can accommodate for each departure time per day, for example, a maximum 15 passengers for the 10:00 start time.
How to add and edit availability:
1. To add or update current availability on existing products start by selecting “Products” from the top menu bar and from the drop down list select “Experiences" from the drop down list.
2. Select the name of the experience you intend to add an availability to
3. To add or edit availability, locate the availability section in the left hand side menu
4. Fill out the availability settings
Select the type of availability you want to apply to the product
Date and Time: This setting will allow travelers to select a specific date and a specific start time
Just date, no time: This setting will allow travelers to only select a specific date
Pass: This setting is recommended for products that do not have start time, but that are open activities like museums or a hop on hop off bus
Choose the booking cutoff for the experience from the drop-down list.
You can enter a custom booking cutoff by choosing the option "I want to define my own booking cutoff."
Choose the capacity for the experience; free sale, limited or on-request.
Please note that on-request experiences can not be connected to Viator.
Add your opening hours by selecting the days you are open and choose the right opening and closing time.
This is NOT mandatory.
"DATE AND TIME" EXPERIENCES ONLY
Add your start times by selecting the "+ Add start time" button. This feature only applies to "Date & time" experiences. You can also see the reference number, the duration and the linked rates.
When editing existing start times or adding new ones, you can choose if you'd like your start times to be in 24H format or AM/PM. You can also change the duration for that particular start time and add an optional label.
"JUST DATE, NO TIME" EXPERIENCES ONLY
Toggle the switch if you want to let your customers choose their preferred start time from a list of start times which you can add by selecting "+ Add another one."
"PASS" EXPERIENCE ONLY
If your experience is a "Pass" experience, the next step is to configure pass settings. You choose the expiration of the pass and the global capacity,
"DATE AND TIME" & "JUST DATE, NO TIME" EXPERIENCES
The calendar is where you add the availability for each start time or to the experience the calendar.
To add availability, select the blue button that says "Add rule." You can view your availability calendar either in a week or a month format. You can choose the view in the drop-down list on the left hand side.
If your experience is a "Just date, no time" experience you can view availability per day, if your experience is a "Date and time" experience you can view availability per departure time, per day. To view and edit rules click "View and edit rules."
Select an Availability Rule Type:
Repeat weekly on selected days: This rule will repeat for selected days until the end date or if you leave the end date field empty it will be recurring indefinitely
Happens between selected days: This rule type applies only for a specific time frame such a month, or a specific season
Happen on a selected day: This rule only applies to a specific date, for example Christmas Day
Affected days: Choose which weekdays this rule applies to, for example, Mondays and Wednesdays
Participants (PAX): Choose the minimum and maximum numbers of passengers for the experience, for example minimum 1 and maximum 10 passengers.
Affected start times: If your product has more than one start time, you can choose what start times the rule applies to, for example just 12:00 AM or multiple start times.
Choose a rule color: Choose a specific color for the rule
Preview of rule: You can see a week preview of the rule on the right hand side.
After you are done filling in this information, click save.
Here's how the rules will look after you have saved them.
You will be able to see the minimum and maximum number of passengers per departure and at the bottom the number of seats that are left.
How to Edit Availability:
If you would like to edit the availability for a specific departure, for example offer more seats than usual because it is a busy day or offer less seats than usual because it is a holiday, you can toggle the "+" and "-" on found on either side of the total number of available seats for each departure.
The editor creates a new rule automatically (shown below as dark green color).
Close out availability for a specific departure
You can click the small "x" in the top right hand corner of the departure to close it out.
Priority of rules
You can edit the priority of the rules by clicking "View availability" and then clicking and dragging rules to change their priority. The rules that are on the bottom are the ones that are in effect.
How to Close out Dates:
You can add close outs to your experiences by selecting “Products” on the top menu bar and from the drop down list select “Close outs" or by clicking the "x" in the top right corner of each departure. Close outs appear in the availability calendar as shown below:
How to Edit or remove a rule:
You can remove a rule by selecting the rule in the calendar and then choose the option "Remove this rule." You can also edit the rule by selecting "Edit this rule."
Here's a short video that shows you how you can add availability to your experiences in Bókun.