The first thing you need to do is to contact Realex and make an agreement with them to become your payment processor. When you have a contract with them in place, you can connect Realex and Bokun.
How to connect Realex and Bokun
Select "Payment providers" from the menu that appears when you select the gear icon in the top right hand corner of your screen.
Select "Connect a provider".
Select the Realex Logo to add them as a payment option.
Select "Realex payment gateway".
Select a title for your Realex connection. Realex provides you with all the other information required. Please note the currency has to be the same as your contract with Realex specifies. If your contract is in USD, you have to add USD here.
Make sure that there are no spaces in the fields, neither before or behind, the numbers. If there are spaces you will get an error message when you try to continue to payment in the booking process.
How do I start accepting payments using Realex?
You need to activate the payment provider on your Booking channel (your online sales channel).
Your Booking channel delivers bookings and payments made on your website into Bokun. You can sign up for more than one payment providers, which is why you need to select the correct one. You can for example use one payment provider for your European market, and another one for your US market.
Click on the gear icon in the top right corner of the screen and select "Booking Channels" from the side menu.
Select the booking channel you want to use Realex for.
Select Realex as the payment provider for this booking channel from the drop-down menu, make sure the currency you select here matches the currency that you selected in your Realex contract and hit "Save."
Now, you are set and ready to accept payments on your website.
Test your payment process
After you add the booking engine to your website, it's a good rule to create one booking and pay for it.
This is to test both the booking process and to check that your payment provider is working as it should be.
Here is some information on how you can add a booking engine to your website and test the whole booking process.