The prices visible to your agents when they make a booking, are net prices. The prices are either based on a fixed price catalogue that you have assigned to your agent, or your regular price catalogue with the discount/commission you have negotiated with your agent.
When a ticket is produced for an agent booking, the ticket shows your net prices, not your rack prices.
You can select whether all tickets generated from your agent bookings show prices or not.
Where do I change the ticket settings?
"Settings" can be found under the gear icon in the top right hand corner of your screen.
Scroll down to a section called "Agent Settings". Tick the box in front of "Show price on tickets" if you want your net prices to be shown on all of your agent booking tickets. If you want to hide your prices on your Agent booking tickets, make sure you leave the box unticked.
Remember to save your changes.