Vendors can get real time access to each other's inventory by making a contract on the Marketplace.

There are two roles each vendor can have on the Marketplace.

  • Reseller - a vendor who is selling other vendors' products
  • Supplier - a vendor who is supplying other sellers with their inventory

How to Create Contracts on the Marketplace

1. Select “Contracts” from the top bar and then select "Marketplace" from the drop down list.

2. Search for your sellers/suppliers by typing the name of their company in the search bar. You can filter vendors by country by using the country dropdown list. You can use the "contract" dropdown list to search for only suppliers or only for your active sellers.

Suppliers and resellers appear on business cards below the search field. Those business cards contain the contact information of the person responsible for that company.

Each business card contains the following links:

View Products:
Selecting this link willprovide you an overview of all the products the suppliers is offering for sale in the Marketplace.
View Price list:
Selecting this link will give you an overview of the supplier's price catalog.
Add as supplier:
Selecting "Add as supplier" takes you to a page where you can send the supplier a contract proposal, proposing that you would like to sell their products for a commission.
Add as reseller:
Selecting "Add as reseller" takes you to a page where you can send a reseller a contract proposal, proposing that you would like them to sell your products for a commission.

3. Request Terms or Create a Seller Contract

Depending on whether you are the seller or supplier you will follow different steps.

  • As the seller, you need to request contract terms.
  • As a supplier, you need to create a seller contract.

For Resellers: How to Request Contract Terms from a Supplier

As a seller, you can request contract terms from the supplier by clicking "Add as supplier" from the business card, and then sending a proposal.  

Leave the supplier a message in the text box on the right side of the screen and click on the "Request terms" button. If the supplier is interseted, they will get back to you with a contract outlining the commission percentage and their product offering. After you have received the terms you can send back a counter proposal or agree to the proposal from the supplier.

For Suppliers: How to Set up a Seller Contract 

As a supplier, you provide the seller with your contract terms when inviting them to become your reseller. Before you can send a Marketplace Contract , you need to make sure you have your "Contract terms"  in place before proceeding.

Select "Add as reseller" on the vendor's business card to send the reseller a proposal. This will open up a new Marketplace contract. 

There are three tabs on the contract: 

  • Terms: this tab is where you specify the basic settings of the contract 
  • Products: this tab is where you see the products that are available for contract 
  • Pricing: this tab is where you see the products' prices for this contract 


At the top of the page you see who is the seller and who is the supplier in this proposal. 

Contract terms: Select the terms that you want to use for this Marketplace Contract. If you do not have existing contract terms youmust create them first.
Contract terms are created by selecting "Contracts -> Contract Terms" 

Booking changes and cancellations
This is where you define whether the supplier and the seller are able to cancel and/or change bookings. You have four options to choose from:

  • Always 
  • Before travel date 
  • After travel date
  • Never  

Supplier prices will be locked during the duration of the contract: Checking this box means that your reseller prices will remain the same, regardless of any changes the supplier may make to their product prices.

Seller shares the customer contact details with the supplier: Select this if the supplier should be able to see the contact details from the customer.

Validity period & termination: Set the duration of the contract and when it can be terminated. 

Expiry date: Set the expiration date for the contract, for example the 1st of January two years from now.
Supplier termination: determine the notice period for suppliers, for example, 30 days notice.
Seller termination: determine the notice period for sellers, for example 30 days notice. 

Suppliers signature: This is where you sign the contract. Both the seller and supplier signatures will appear on the contract. 

Enter a comment: Write a message to the seller, such as a short introduction of your company. This is a mandatory field. 

Then, select "Send proposal." 

The other two tabs on the contract, are to review and see which products and prices are available according to the contract. 

  • Products: A list of products that are available for this contract 
  • Pricing: The prices that are valid for this contract 

What happens next? 

The other company can accept, reject or send a counter proposal. 

If you are a seller who sent a proposal to a supplier, you will receive a counter proposal with the supplier's contract terms. You can then agree to their terms or send a counter proposal. 

When both parties have accepted the agreement, you have access to the other party's products.

Other Helpful Articles:

How to book your supplier's products after accepting a Marketplace Contract

How to embed a booking engine with your supplier's products on your website

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