When you create a new product in Bokun that should be for sale on your Viator account or you add a product on Viator that should be linked to a product in Bokun, the first thing you need to do is to create the new product both in Bokun and Viator.
Then the second thing you need to add the product to the list of products that are available to Viator in Bokun.
In Bokun you select in "marketplace contract terms" which products are available for the Viator channel. When you create a new product it is not selected by default, you have to add it manually.
To do that start by selecting "Contracts" from the top bar, then you select "Contract Terms" from the drop down list:
Select the Viator contract terms from the list of your contract terms:
Go to the "Product Selection" tab and add the missing product to the list of selected products for Viator. You add the products by selecting the plus sign in front of the product on the left hand side of the screen:
When the product is selected it goes to the selected product list on the left hand side of the screen. To save the changes go back to the "Terms" tab and save your changes:
Now your new product is available for mapping on Viator.