When you set up contracts with your sellers on the marketplace, you add contract terms as per each contract. In the contract terms, you define the commission, as well as which products are available for the contract.
You can also create default terms that you use for all your contracts in Contract terms, e.g. Hotel re-sellers, Category A 10-15%.
Then you can create specific terms for some of your contracts, where you may have special deals and commission different from those you have on your other contracts.
You can create as many contract terms as you need to.
All contracts that you have currently on your marketplace (before 05.08.2017) are unchanged, until you go in and manually update your contract. Here you can find information on how you update your contracts, after you create new terms.
Note: If you are only a re-seller and do not offer any product, you do not have to set up contract terms. You can go directly to the marketplace and send contract proposals to your suppliers
How to create contract terms
To create terms for marketplace contracts, select "Contracts" on the top bar and "Contract Terms" from the drop-down list.
Select "Add" to create new Contract terms
In the contract terms page, you have four tabs that you can navigate to: "Terms", "Product selection", "Price Preview" and "Suppliers"
Tab one: Terms
The first one "Terms" is where you define the basic information of your terms, e.g. Title, currency, product category and where you add your commission.
Title: Add a descriptive title, e.g. Default terms, Terms for sellers, Year 2018 terms.
Price catalogue: Select the price catalogue that should be used for these terms
Invoice currency: Select the Invoice currency that should be used for these terms. The invoice currency is the currency invoices between sellers and suppliers will be in.
Contract type: You have two options:
- Commission based: Select this option e.g. for marketplace contracts where the seller is using your prices in the online booking engines. The end customer will see your prices and the seller will receive a commission of those prices.
- Net rate: Select this option e.g. for sellers who are not selling your products directly on their website. E.g. travel agencies, agents, any seller where the end customer is not getting prices directly from you.
Select product categories for commission: Select the categories these contract terms should be available for, e.g. only Tours & Activities, or both Accommodation and car rentals.
After you select the available product categories, you can select the commission per category. What you do is to add the commission in the available fields, for all the categories you selected.
Override commission for selected ticket categories
Ticket categories are categories you can add on your pricing categories. Here in the contract terms, the ticket categories are used to specify different commission per ticket category. E.g. you can select the ticket category "Adult" and give the commission 20%, then you can select the ticket category "Child" and add 5% commission.
Commission for extras: As a supplier, you can exclude your bookable extras from giving commission on them or you can have a lower commission on the bookable extras than you have on the product.
Commission for pick up & drop off: As a supplier, if you charge separately for pickup and/or dropoff, you can exclude your pickup and dropoff prices from commission, or you can have a lower commission on the pickup / dropoff than you have on the product. Note: if you are not charging separately for pickup/drop off, this commission is not going to have any effect.
You can add commission per Commission group. Here you can find more information on adding commission groups.
Tab two: Product selection
The next step is to select the products that should be available for these contract terms.
You have separate section per each product group that you selected on the "Terms" page. For each section you have a list of all products from each section. You can either cherry pick in the products you want to add to these terms by selecting the plus sign at the end of the line.
Or you can also select all products, then you can use the minus sign to take out the products that should not be available.
Tab three: Price preview
The next step in setting up your terms is to take a look at the price overview. The price overview shows you the prices and products that you have set up for these contract terms.
Just go over this list, make sure it is correct. If you need to edit some of the settings, you can jump back to earlier steps and edit the contract.
Tab four: Sellers
On this tab you have an overview of which supplier you have contract with on the marketplace, has this contract term on his contract. Here, you can either send a new contract proposal with the new terms to all of your re-sellers, or you can select few to send to at the same time.
If we go over what each column in the table is, column by column:
- Checkbox: check the box of the companies you need to send a new contract proposal to at any given time.
- #: the id number of the company
- Seller: The list of companies are the companies that are connected to this contract term.
Status: Shows what the current state of the contract.
Up to date: means this company has the newest version of the contract terms
Out of date: means that this company does not have the newest version of these contract terms on his marketplace contract
- Amendments: When you send a change proposal, you will see that there is an unaccepted proposal at your seller's end.
- Terms last updated: The date of when the terms used on this contract were last updated. E.g. in the event of the out-of-date contract on the picture below, the date is 18th of July 2017. That means the terms on this contract are the terms you published on the 17th of July. Since then new terms have been published, but they have not been added to this contract.
At the right side of the screen, you have an option to send a contract proposal with updated contract terms to all or selected sellers that are linked to this particular contract term at the same time. NOTE: this only updates the contract terms on the contract, this does not update the settings that are on the marketplace contract e.g. cancellation and edit rules on contracts.
You need to select by checking the check box at the left hand side of the screen, which contracts to update.
You add a comment in the comment field.
Then you select "Propose Amendment"
When you have sent the proposal, the amendment field will indicate there is an unaccepted proposal on the other end.
When you have created your contract terms, you can go to your marketplace and set up contracts with your re-sellers