If there is a red excalamtion point warning next to your prices tab in your product and you can not publish your product because of it, there are a few things to check.

  • Pricing categories have not been added 
  • You have more than one currency and have just added prices to one of them 
  • You have more than one price catalogue and you have add prices to one, but not all of the catalogs

Pricing categories have not been added 

Pricing categories are what you add the prices to, e.g. Adults, children, vehicle, price per person. To be able to add prices to your products, you have to add pricing categories first, because the prices are added to them. Here is more detailed information on creating and adding pricing categories to your products.



If you have a red warning that tells you that you are missing some prices, and even though you think you've added all of them, go back to your pricing by selecting the pricing tab and check for one of two things that might be missing. 

1. You have more than one currency and have just added prices to one of them 

On the left of the page, you can see that there is a red warning box that says "currency XXX", "rate", and "participants". This is telling you that the price is missing in currency XXX for these pricing categories. To add the price to these currencies you can either select the red box and it will take you to the right place. Or you can select the other currency in the currency box on the right of the page.

Then you add the prices in the red boxes that appear.

If you have added this extra currency by mistake, you can remove that currency. Here you have information on how you can delete currencies.


2. You have more than one price catalog and you have just added prices to one of them

On the left of the page, you can see that there is a red warning box that says "A name", in this example the name is "Agent Prices". This name is the name of another price catalogue that you have added to Bokun. This is telling you that there are prices missing from this price catalog.

To add the price to this price catalogue, you can either select the red box and it will take you to the right place or you can select the other Price catalogue from the catalogue dropdown list.

Then you add the prices in the red boxes that appear.

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