What are customized bookings?
Customized bookings are bookings you can make in Bokun that override your normal settings without affecting your regular departures.
For example: You operate a walking tour around your city, and you have a start time of 12:00 each day. The availability for each departure is 8 Passengers and the price per participant is $50.

You make a special deal with a group of travelers that want to go on a tour. You offer them a price of $65 per particiapant. The group is made up of 10 Passengers and they would like to start the tour at 14:00.  

Customised bookings allow you to override the title, description, duration, price and departure time of an experience. Customized bookings do not affect the availability of your regular departures.

How do I enable customized bookings? 

To enable customized bookings for an experience select "Products" from the top menu bar, and then select "Experiences" from the drop down list. 

Select the experience you would like to activate customised bookings for.

From the product overview page, toggle the switch next to "Show only required steps" so it turns grey and locate the "Advanced" section on the left hand side panel.


Go to Advanced product settings and toggle the switch to green to "Allow bookings with customised start times and prices (such bookings do not affect availability)." Remember to click Save and Continue.

Where do I make customized bookings?

To make a customized booking go to the Booking Desk. You can find the Booking Desk under "Bookings" in the top menu bar and then selecting "Booking desk" from the the drop down list.

Further information on how to create custom bookings can be found here.

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