What are customized bookings?
Customized bookings are bookings you can make in Bokun that override your normal settings without affecting your regular departures.
For example: You operate a walking tour around your city, and you have a start time of 12:00 each day. The availability for each departure is 8 Passengers and the price per participant is $50.

You make a special deal with a group of travelers that want to go on a tour. You offer them a price of $65 per particiapant. The group is made up of 10 Passengers and they would like to start the tour at 14:00.  

Customised bookings allow you to override the title, description, duration, price and departure time of an experience. Customized bookings do not affect the availability of your regular departures.

Before you can make a customized booking, you need to enable customised bookings. Click here for instructions.

Where do I create customized bookings?

Customized bookings can only be made using the Booking Desk.
To go to the Booking Desk select "Bookings" on the top menu bar and select "Booking Desk" from the drop-down list.

Select the tour you want to book from the drop-down list above the calendar and then choose the date you want to book. 

Select the "Customized booking" option on the right hand site and click continue.

On the next page, you begin creating a customized booking. Start by entering the customized Start time / departure, Title, Description, and Duration.

You can then enter custom line items that make up the price of the custom tour.

Then enter the number of participants, the currency and how payment have been made for the experience. 

On the right hand side, you can enter the customer information.

Once you have filled in all the necessary information, click "Save."

Again, customized bookings do not affect the availability of your regular departures.

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