Transport are products that have a return schedule, e.g. buses, boats, ferries etc. In the transport online booking engines the customer can select to get return ticket from A -> B on Monday and the return ticket from B-> A next Friday.
When you create a transport you create the products separately, e.g. the airport bus will be one product, a bus from Reykjavík -> Akureyri with all its stops will be one product and so forth.
There are few steps involved in creating transport in Bókun. The steps this article will lead you through are:
- Adding the basic information for the product e.g. name, same or different pricing for return tickets etc.
- Adding Pricing Categories, e.g. Adults, Children, Price per person.
- Adding route stations, e.g. International Airport, Reykjavík, City Centre, etc.
- Adding route legs, e.g. City Center -> Airport -> City Centre.
- Adding schedule to all legs, e.g. from city centre at 09.00, to the airport with arrival time 10.00. Return from the airport at 10.00, arriving at 11.00 in city centre.
- Adding availability, how many passenger can the transport accommodate at any given date, day and date range.
- Adding prices to the product.
To set up a transport product select “Products” from the top bar, and “Transport” from the drop down list.
Select “add” to create a new transport product
Fill in the basic information regarding your transport product.
Title: The name of your transport product
Product Code: The ID of the product in another system. E.g. if your products have some ID that is used in your accounting system or as an identification in your brochures.
Excerpt: Add a short description for you activity. This is an optional field.
Cancellation Policy: Here you can select the cancellation policy that is applicable to this particular product. You can create cancellation policies by selecting “Products -> Cancellation Policies”
Flags: flags are connected to your API service and can be used to manage where on your web products are suppose to appear. If you are using booking engine widgets this is irrelevant.
Description: description of your product.
Flexible tickets: This route has flexible tickets within the day (this results in unlimited capacity for all departures). If chosen the option to make customer choose departure time, more as an indication than set time since this is a flexible ticket.
Fare classes: Use fare class pricing (e.g. economy, first class, etc.). When chosen the option to manage capacity per fare class.
Return prices: Specify different price for a return ticket
Peak prices: Specify peak departures and price differently from off-peak
Ticket per participant: Select this option if your product requires each participant to bring their own ticket. If this option is not selected one ticket will be produced per booking.
Override barcode format: Select this option if you need the ticket for this product to show different type of barcode than QR code. QR code is the default format.
Before continuing, remember to save so you won't loose all your work. (If you happen to leave the page accidentally before saving, you can go back on your browser and your data should be there).
When you save you go to the overview Product Page for this activity. On the product page you add pricing categories, availability, departure times, prices and all other details required to set up a fully bookable product. You can always go back to this page and update the basic information by selecting the “Product settings” tab.
At the top of the page on the right hand side you have a task list, that tells you what tasks you have to accomplish to have a fully bookable product.
As you can see there are various elements the transport product consists of.
Each of these items have to be created, and added to the transport product in the order they are listed in. Each of these items will be described shortly here, with a link to an article on how to create the item under discussion.
The first task is "Set up Pricing Categories"
Pricing Categories are the categories that you charge your customers by e.g. adults, children, student, price per person, etc. The pricing categories are going to appear in your online booking engine
The pricing categories are added to the products by selecting the “Add Pricing Categories”.
To add a category select the plus sign, by the name of the category you intend to add to this product.
There are three categories that are already created in your system that you can use ”Adults, Teenagers and Children”. These categories can be edited to show age range. You have also the option to create your own custom pricing categories.
By selecting the link to the central pricing category list, or by selecting “Products -> Pricing Categories”, you can both edit current pricing categories and create new custom pricing categories.
Pricing categories are created centrally in Bókun. You can create each category once and use it for every tour you create. Instructions on how to create pricing categories can be found on this link.
The second task is to "Add at least 2 stations"
Route stations are the stops on you transport product, e.g. Airport, suburb, city centre etc. Because transport is always from point A to point B, possible with few more stops in the middle, you need at least 2 stations to create a transport product.
Route stations are created by selecting "Add" by route stations. Or by selecting "Products" from the top bar and "Route Stations" from the drop down list. Here are further information on how to create route stations.
Route stations are created centrally in the system and the same stations can be applied to multiple transport products.
When you have created the station you need for this transport product, you go back to the product by selecting "Products -> transport".
When you get into the product you ate not going to see the stations you created in the route stations box. What you have to do now is to move to the next step and add a route leg. Route leg is what connects the route stations and when you have set up the "leg" the route stations attached to this leg will appear in the Route station box.
The third task is to "Add legs to the route"
The route legs are dependent upon Route Stations you have just created. With the legs your are tying together the stations you just created. When you have created the Route Stations, an "Add" button has appeared by the "Route legs". Select add".
In the route legs you select the to and from station and save. As soon as you save the to and from stations you are moved into step 4 "Add schedule to all legs".
The fourth task is to "Add schedule to all legs"
The schedule are the departure times from the "To and from stations" you added in step three. When you saved the leg, the option of adding the departure times appears at the bottom of the screen. There you can write in the boxes you schedule. You can add multiple departure times for each leg.
The fifth task is to "Add availability"
To add availability select the "availability" tab at the top of the product page.
To add availability select "Add" by Availability and Capacity.
Date Range: The date range the availability you are adding is available for. If the route is available all year around there is no need to add a date range.
CRON expression: To restrict the product from being available every day of the week, you can add a rule that says "this departure is available on Mondays, Wednesday and Fridays, this rule is called CRON expression.
When you check the "CRON expression" box you get a text box below where you can add you rule.
To add a rule, e.g. only available on Mondays, Wednesdays and Fridays, you write " * * * ? * MON, WED, FRI "
To say only available on Mondays you would write " * * * ? * MON "
These are the abbreviations for the days:
- Mondays: MON
- Tuesdays: TUE
- Wednesdays: WED
- Thursdays: THU
- Fridays: FRI
- Saturdays: SAT
- Sundays: SUN
Selected flags: To decide which departure time, on which route it is that this availability is available to you use flags. The flag can be anything e.g. "Summer" "Winter" "17:00". Then what you do is that you go back to the Route leg and add the flag you just created to the departure time, this availability is linked to. You can use the same availability "flag" for multiple departure times. So if you have many departure times that should have the same availability, you just have to create the availability rule once, and just link it to correct departure times.
Example: Lets say that this rule "only available Mondays, Wednesdays and Fridays" is the summer schedule for the product you are creating. Max capacity is 100 persons. This availability should be available from 15th of June until 1st of September this is how you would set up the availability:
What you do now is to add the availability to the departure time this availability should be linked to. To do that select the "Overview" tab. On the overview tab select the route leg that you intend to add the availability to.
In the Route leg, add the flag you created to the departure time the availability rule is for. Make sure that the flag is written exactly the same way, high cases, spaces, commas and all, as the flag you created.
You can use the same flag for multiple departure times.
The sixth task is to "Add Prices"
To add prices to you product select the “Pricing” tab at the top of the product page.
In the pricing you can add prices to this product for each of your price catalogs (given that you have more than one), in all currencies you have activated.
On the left hand site you will see in the red box ,what prices in which currencies and which price catalogs are missing for this product.
Prices are manage centrally in Bókun, this view in the product page, only allows you to add prices to your products. To manage date ranges, currencies, add more price catalogs etc. select the select “Products" on the top bar and "Pricing” from the drop down list.
When you have added and saved your prices the product is ready for sale and the only thing left to do is to select the “Publish now” button in the top right hand corner. Don't worry about publishing the product, it is not going anywhere for sale unless you add it somewhere to be sold or set up contract with your re-sellers on marketplace.
Now you transport product is ready for sale and there is nothing else you need to do.
You can add images to the product, to add images is optional. The images can be published on your website via Bókun´s API. In that case you can manage all you tour descriptions via this interface in Bókun. The images cannot be published via Bókun´s widgets.