On marketplace you can receive contract proposals from sellers/suppliers who would like to team up with you.

It is a slightly different process of receiving proposals, depending on whether the proposal is for you as a seller, or for you as a supplier. We will go over both processes here. 

How to review, accept and reject contract proposals as a Reseller: 

When you receive a proposal as a reseller you have the options of Accepting or rejecting a proposal. After you reject a proposal you can resend amendment and add in a comment, what you'd like to change. 

The first thing to do when you receive an e-mail with a contract proposal is to log into Bókun, if you are already logged in you will get a notification on the top menu by contracts, telling you how many contracts you have pending.

To review the proposal click "Contracts" on the top menu and then select "Marketplace" from the drop down list.

At the top of the screen on Marketplace you have a link that says "Incoming Proposals" select this link to enter your pending proposals.


On this screen you see all of your incoming proposals, in this example there is one proposal pending from the "Firefox Adventures". To review the contract proposal select "View reseller contract".

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At the top of the screen you can see who is the supplier and who is the sellers. 

There are 3 - 4 tabs on the contract. On these tabs you can see the commission and product selection the supplier is offering to you. What you need to do now, is to review what the supplier has proposed to you. 

  • Terms: where you specify the basic settings, e.g termination dates and signatures
  • Products: here you have list of products that are available to this contract 
  • Pricing: here you see the prices that are valid for this contract 
  • Other: custom fields you have created for your contracts. Here are more information on adding custom fields. Note, this tab only appear if you have any custom fields. 

Now that you have reviewed the proposal you received from your supplier, you can decide if you want to accept it or reject it. 

Reject: To reject the contract check the "I hereby declare that I agree to the terms and conditions of this contract on behalf of your companies name" box and select reject.

Accept: To accept a proposal, check the "I hereby declare that I agree to the terms and conditions of this contract on behalf of your companies name" box and select Accept.

In the case you would like to amend the contract, e.g. ask for different commission, then you can write a message to the supplier and ask for an amendment. Then you select reject. 

In that case the supplier will review and get back to you. 

How to review, accept and reject contract proposals as a Supplier:

As a supplier, you will receive a request for terms from those who would like to sell your products. 

That means you will have to send to the reseller "Contract Terms" where you have defined the commission, prices and product selection you would like to offer the reseller. 

On this link you can find information on how to create terms, if you have not created terms already.

Now that you have just created or you already had contract terms available you can reply to the Term request you received. 

You have two option, to send Contract Terms or to reject the offer. 

Reject: To reject the contract check the "I hereby declare that I agree to the terms and conditions of this contract on behalf of your companies name" box and select reject.

Accept: To accept a proposal, there are few things that need to be done

At the top of the page you see who is sellers and who is supplier in this proposal.

There below you have the term settings: 

Contract terms:  Select here the contract terms that are available to this contract. The terms include the price catalogue, commission, currency and which products are available for this particular contract. The contract terms are created by selecting "Contracs -> Contract Terms"

Supplier is allowed to cancel bookings made by the seller's customers - check this box if you would like the supplier to be able to cancel and edit bookings you as a reseller have created for the suppliers products.Supplier prices will be locked during the duration of the contract - Check this box if you would like to freeze the current price catalogue on this contract. This means when the supplier updates their prices, your contract is going to be stuck on the old prices.

Seller shares the customer contact details with the supplier: - select whether and when the supplier should see the contact details from the customer.

The next section is Expiry date & termination. Here you set how long the contract is valid for and when it can be terminated. 

Expiry date: set the expiry date for the contracts, e.g. 1. jan two years from now.
Supplier termination: determine the notice period for suppliers to terminate a contract. e.g. 30 days notice.
Seller termination: determine the notice period for sellers to terminate a contract. e.g. 30 days notice. 

Suppliers signature: Sign the contract. Both the sellers and suppliers signature will appear on the contract. 

Enter a comment: Write a message to the company you are suggesting a contract to, e.g. a small introduction of your company. This is a mandatory field. 

Then select "Send proposal" 

Now you have sent your proposal and just have to wait to hear back from the other company. The contract that is valid now, is valid until the new proposal is accepted. 

What happens next? 

The other company can accept, reject or send a counter proposal. 

If you are a seller who sent a proposal to a supplier, you will receive a counter proposal with the suppliers terms for his products. You can then agree to the terms or send a counter proposal. 

When both parties have accepted the agreement, you have access to the other parties products.

Ther other three tabs on the contract, are to review and see which products and prices are available according to the contract. 

  • Products: here you have list of products that are available to this contract 
  • Pricing: here you see the prices that are valid for this contract 
  • Other: custom fields you have created for your contracts. Here are more information on adding custom fields

Linked Articles 

Here is an article that describes how to book the suppliers products.

Here is an article that describes how to embed a booking engine from the other party to your website.

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