Vendors who make a contracts between them get real time access to each others inventory.

There are two roles each vendor can have on the marketplace.

  • Reseller - a vendor who is selling other vendor's products
  • Supplier - a vendor who is supplying sellers their inventory

This is how you suggest and accept a contract in the marketplace

Select “Contracts” from the top bar and "marketplace" from the drop down list.

You can search for your sellers/suppliers by writing the name of their company in the search window. Then you can filter by country. Finally you also have a dropdown list where you can search for only suppliers or only your active sellers.

The suppliers / resellers appear as a business card, on this card you have the contact information for a person at that company who is responsible for setting up commission contracts.

There are few links on the name card:

View Products: if you select this link you get a list overview of all products the suppliers is offering for sale via the marketplace.

View Price list: Select this link to get an overview of the price catalog the suppliers are selling their products for.

Add as supplier: To add a company as a supplier select "Add as supplier" - here you are proposing to the other company that you would like to sell their products for a commission.

Add as reseller: To add a company as a reseller select "Add a reseller" - here you are proposing to the other company that they will sell your products, for a commission.

How to set up a supplier contract 

As a seller you do not define commission to ask for, you request contract terms from the supplier and he provides you with suggestion of a contract. 

After selecting "Add as supplier" you will get the option to ask for contract terms from you supplier. Then the supplier will get back to you with suggestion of commission percentage and the product offering. After you have received the terms you ca send back some other suggestion or agree to the proposal from the supplier.

How to set up a seller contract 

If you are a supplier and are adding a reseller then you are defining the terms of the contract. In this case you first have to set up "Contract terms" then you can proceed with adding re-sellers. 

To add a reseller you select "add as reseiler" on the vendors card. 

There are 4 tabs on the contract: 

  • Terms: where you specify the basic settings, e.g termination dates and signatures
  • Products: here you have list of products that are available to this contract 
  • Pricing: here you see the prices that are valid for this contract 
  • Other: custom fields you have created for your contracts. Here are more information on adding custom fields

Terms

At the top of the page you see who is sellers and who is supplier in this proposal. 

There below you have the term settings: 

Contract terms: These are the terms for the marketplace contract you are proposing. The terms include the price catalogue, commission, currency and which products are available for this particular contract. The contract terms are created by selecting "Contracs -> Contract Terms"

Select the terms that are applicable to this contracts. 

NOTE: that if you are adding another company to be your supplier, you will not have a Contract terms. The suppliers add the contract terms and send the contract back to you for verification and either approval or counter proposal. 

Booking changes and cancellations
Here you define whether and when suppler or seller is able to cancel and/or edit bookings. You have four options: 

  • Supplier may cancel bookings
  • Supplier may change bookings
  • Seller may cancel bookings
  • Seller may change bookings

Under each of the four options you have another four options., to decide when sellers and suppliers can change and cancel bookings: 

  • Always 
  • Before travel date 
  • After travel date
  • Never.  

Supplier prices will be locked during the duration of the contract - Check this box if you would like to freeze the current price catalogue on this contract. This means when the supplier updates their prices, your contract is going to be stuck on the old prices.

Seller shares the customer contact details with the supplier: - select whether and when the supplier should see the contact details from the customer.

The next section is Expiry date & termination. Here you set how long the contract is valid for and when it can be terminated. 

Expiry date: set the expiry date for the contracts, e.g. 1. jan two years from now.
Supplier termination: determine the notice period for suppliers to terminate a contract. e.g. 30 days notice.
Seller termination: determine the notice period for sellers to terminate a contract. e.g. 30 days notice. 

Suppliers signature: Sign the contract. Both the sellers and suppliers signature will appear on the contract. 

Enter a comment: Write a message to the company you are suggesting a contract to, e.g. a small introduction of your company. This is a mandatory field. 

Then select "Send proposal" 

What happens next? 

The other company can accept, reject or send a counter proposal. 

If you are a seller who sent a proposal to a supplier, you will receive a counter proposal with the suppliers terms for his products. You can then agree to the terms or send a counter proposal. 

When both parties have accepted the agreement, you have access to the other parties products.

Ther other three tabs on the contract, are to review and see which products and prices are available according to the contract. 

  • Products: here you have list of products that are available to this contract 
  • Pricing: here you see the prices that are valid for this contract 
  • Other: custom fields you have created for your contracts. Here are more information on adding custom fields

Linked Articles 

Here is an article that describes how to book the suppliers products.

Here is an article that describes how to embed a booking engine from the other party to your website.

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