Advice and answers from the Bókun Team

Bookings

30 articles in this collection
Written by Ásthildur Skúladóttir and Völundur Jónsson
Sales Feed & Product Booking Feed

How to use Sales Feed

Written by Ásthildur Skúladóttir
Updated over a week ago

Edit your Activity booking

Edit quantity of passengers, pickup, extras and rebook
Written by Ásthildur Skúladóttir
Updated over a week ago

How to cancel bookings

Cancelling bookings is never fun, but live happens and sometimes you can't operate your departure, or your customer is sick in bed
Written by Völundur Jónsson
Updated over a week ago

Searching for Cancelled bookings in the Sales feed

The sales feed holds information about all your bookings. Learn how to filter the feed to show cancelled bookings.
Written by Völundur Jónsson
Updated over a week ago

How to navigate your Booking Page

Written by Ásthildur Skúladóttir
Updated over a week ago

How to add a refund to a booking

Refunding a payment is a routine job for all travel companies. This is how you give money back to your customer on the Bókun records.
Written by Ásthildur Skúladóttir
Updated over a week ago

How to add Pickup to existing booking

Written by Ásthildur Skúladóttir
Updated over a week ago

How to edit customer details on already created bookings

Written by Ásthildur Skúladóttir
Updated over a week ago

How to add discount to already created bookings

Written by Ásthildur Skúladóttir
Updated over a week ago

How to add line items to bookings

Written by Ásthildur Skúladóttir
Updated over a week ago

Resend confirmation email to your customer

Written by Ásthildur Skúladóttir
Updated over a week ago

How to move bookings from one activity to another

Written by Ásthildur Skúladóttir
Updated over a week ago

How to use Booking Notes

Written by Ásthildur Skúladóttir
Updated over a week ago

How to Export the Sales Feed to a Spreadsheet

Written by Ásthildur Skúladóttir
Updated over a week ago